Black Hills Energy Warns Of Phone Scam Involving Customers

LINCOLN, Neb. - Black Hills Energy has received a scam report involving unknown parties who may be targeting its customers and demanding money.

Fraudulent callers contact customers to indicate that a payment must be made within a short amount of time (e.g., 30 minutes) before a technician will arrive to disconnect service if they do not pay.

Some are even using spoofing technology where customers' caller ID displays the utility, further enhancing the deception. Reports have also suggested the scammers are primarily targeting small, commercial establishments, as well as populations that may not fully understand English and/or traditional billing and marketing practices.

If Black Hills Energy customers have concerns about anyone claiming to represent the company, an immediate call to local law enforcement is always a good option.

Additionally, customers can call the utility's toll-free, 24-hour emergency line at 800-694-8989. Black Hills Energy can confirm the legitimacy of the claim and can also confirm billing information, including the amount due and payment history, and whether an employee was dispatched to your location.

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